Política de reembolso
Returns
All returns will be refunded via store credit. Items must be sent back to Bella Moda Chic within 10 days of the customer having received the package. Eligible items will only be accepted for store credit. Absolutely no refunds will given. Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund for store credit or exchange. You will be responsible for covering the shipping costs to return your item.
To be eligible for a return, your item must be unused and in the same condition that you received it (free of any stains from makeup, deodorant, or wear). It must also be in the original packaging. Any item not received in good conditions, free of ALL ODORS, stains, and damages will NOT be accepted and customer will be notified that they must pay reshipping fees to have the items sent back to them. Any unaccepted store credits that have not had the reshipping fees paid within 30 days will be discarded and no credit will be issued. No exceptions.
Bella Moda Chic is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
**Please Note: All original shipping fees are non-refundable and return shipping costs are the customer's responsibility. A restocking fee will be applied on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address. The customer will also cover any redelivery costs. We are not responsible for USPS not being able to deliver a package due to an address issue, or them not having a secure place to deliver the package.
Non-returnable items include the following:
- Gift cards
- Final sale items
- Intimate
- Bodysuits
Exchanges (if applicable) Please follow normal return procedures to send the merchandise back to us. We will issue you a store credit once we've received your return. That way, you may use the credit towards the correct item/size or for another item. Again items must be in same condition (free of any stains from makeup, deodorant, or wear).
Refunds Store Credit (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Please allow 10-15 business days for us to process your store credit.
If you are approved, you'll be issued a store credit in the form of a Gift Card via email. PLEASE KEEP YOUR RETURN PACKAGE TRACKING. We will only issue credit for packages if customer provides tracking information and shows delivered to our address. No exceptions.
Complete Return
To complete your return send us a email with order number for further instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 10-15 business days for us to process your store credit. If more than 15 days have gone by please send us an email to Info@bellamodachic.com or you can also direct message us on Instagram @bella.moda.chic to let us know. Please provides tracking information to show your package was delivered to our address.